We strive to fill all orders within 2 to 4 weeks. Our estimated delivery date for your orders is based on several factors, including how quickly we can obtain the products, your shipping address, and any other necessary factors. If you have any questions, you may contact our office at (866) 324-8442 to ask about additional shipping options.

You must contact Customer Service for all overseas orders to obtain applicable shipping rates and charges. We will choose the most appropriate delivery method for your products.

Customer Service is available Monday –Friday , between 9:00am – 5:00pm (EST) at 1-866-324-8442.

Refund Policy

If there is a defect with any product you have ordered through Contact with Randy and Cherie, you may contact our Customer Service office at 1-866-324-8442 about your refund. Please allow 24-48 hours for changes to take affect with your bank account or credit card company.

Through our online store, we offer the following:

  • Create an account with easy login

  • View current orders and check their progress
  • Shipping to more than one address

  • Downloadable product after purchase